Terms of Service

1. Introduction and Definitions

These Terms of Service ("Terms") are entered into between Kingston Peptides, a trading name of Kingston Trade Solutions Ltd ("we", "us", "our"), and you ("you", "your", "Purchaser"). By accessing and using this website (kingstonpeptides.com) and placing orders for research compounds, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this website or purchase our products.

2. Contact

All correspondence should be directed to [email protected].

3. Products and Research Use

All products sold by Kingston Peptides are intended exclusively for in vitro research and laboratory use. Products are not intended for human consumption, veterinary use, or any form of clinical application. You represent, warrant and confirm that you are a qualified research professional or are purchasing under the supervision of a qualified researcher.

Kingston Peptides makes no claims regarding the suitability of any product for any particular purpose beyond the specifications provided on the product page and associated certificates of analysis.

4. Ordering and Payment

All orders are subject to availability and acceptance. A binding contract is formed only when we confirm acceptance of your order by email. Prices are displayed in the selected currency and are exclusive of applicable taxes and shipping charges unless otherwise stated. Payment must be received in full before dispatch of products. We accept major credit cards, bank transfers, and cryptocurrency as displayed at checkout. Where you pay by cryptocurrency, the crypto amount displayed at the moment you place your order is locked for 15 minutes; if your payment has not been received within that window, the equivalent amount will be re-quoted at the prevailing exchange rate before dispatch.

5. Shipping and Dispatch

Orders placed before 2pm UK time on business days are dispatched the same day where stock is available. Shipping times are estimates and are not guaranteed. Kingston Peptides is not liable for delays caused by carrier services or customs clearance processes. Risk of loss during transit passes to you on delivery to the carrier; this does not affect your statutory rights in respect of faulty or misdescribed products.

6. Returns, Refunds and Cancellation

If you are a consumer (as defined in section 2(3) of the Consumer Rights Act 2015), you have a statutory right to cancel your order within 14 days of receiving the products, subject to the exceptions below. To exercise this right, contact us at [email protected].

Due to the nature of research chemicals, products that have been unsealed after delivery cannot be returned for health and hygiene reasons, in accordance with the Consumer Contracts Regulations 2013. Unopened products in their original packaging may be returned within 14 days of delivery, provided they are in resalable condition. Return shipping costs are your responsibility.

Returns for products damaged in transit or that do not match published specifications are accepted regardless of seal status. Claims must be made within 7 days of delivery by contacting [email protected] with photographic evidence and order details. Refunds are processed without undue delay, and in any event within 14 calendar days of the later of receiving your cancellation notice or, where relevant, the goods back in our possession. Refunds for cryptocurrency payments will be processed in GBP, calculated at the GBP value of the original transaction on the day the order was paid.

7. Quality Assurance

All products are accompanied by a Certificate of Analysis (CoA) confirming HPLC-verified purity of 99% or higher unless otherwise stated on the product page. Kingston Peptides maintains strict quality control procedures and reserves the right to substitute alternative batch numbers of equivalent specifications where necessary.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Kingston Peptides shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the purchase or use of any products. Our total liability for any claim arising from a product shall not exceed 100% of the contract value or our insured amount (whichever is greater).

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

9. Indemnification

You are responsible for any loss or damage we suffer as a result of your breach of these Terms or misuse of our products. This includes claims made by third parties against us arising from your actions, and any reasonable legal costs we incur in connection with such claims.

10. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Kingston Peptides or its licensors and is protected by United Kingdom intellectual property laws. Reproduction or distribution without prior written consent is prohibited.

11. Force Majeure

Kingston Peptides shall not be liable for any failure or delay in performing its obligations where such failure or delay arises from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, strikes, lockouts, industrial disputes, government actions, regulatory changes, supply chain disruptions, carrier failures, or utility outages. The affected party shall notify the other party promptly of the occurrence of any such event and shall use reasonable endeavours to mitigate its effects. If the force majeure event continues for more than 30 days, either party may terminate the affected order without liability.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Alternative Dispute Resolution

We are willing to participate in alternative dispute resolution. If you are a consumer, you may refer disputes to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr or to a UK-certified ADR provider.

14. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unlawful or unenforceable, that provision shall, to the minimum extent necessary, be deemed deleted from these Terms and the remaining provisions shall continue in full force and effect.

15. Changes to Terms

Kingston Peptides reserves the right to update these Terms of Service. For registered account holders, we will notify you of material changes by email before they take effect. Continued use of this website following any changes constitutes acceptance of the revised Terms.